Managing Appointments and Online Consultations in the eMedify Doctor Portal

The eMedify Doctor Portal streamlines the appointment and consultation process, ensuring you can efficiently manage your patient interactions. This guide explains how to use the Appointments and Online Consultations features displayed in the interface.

Appointments Section

1. Viewing Appointments

   • The Your Appointments On section allows you to view all scheduled appointments for a selected date.
   • To change the date, click on the calendar field, select the desired date, and press the View button.

2. Appointment Details
   Each appointment includes the following details:

   • Token No.: Indicates the queue position of the patient.
   • Name: Displays the patient’s name, clickable to access their complete profile.
   • Prescribe: Click this option to add or update prescriptions for the patient.
   • Add Vitals: Use the Add Metrics option to record and update the patient’s vitals, such as blood pressure, temperature, etc.
   • Status: Shows the current status of the appointment (e.g., pending, completed).
   • Action: The red trash icon allows you to delete an appointment if necessary.

Instant Online Consults Section

1. Viewing Online Consultations

   • The Instant Online Consults table lists real-time consultation requests from patients.

2. Consultation Details
   Each consultation includes:

   • ID: The unique identifier for the online consult request.
   • Name: Displays the patient’s name.
   • Status: Indicates whether the consultation is pending, ongoing, or completed.
   • Prescribe: Allows you to add a prescription for the online consult.
   • Start Chat: Initiates a chat session with the patient for text-based communication.
   • Start Call: Starts a video or voice call with the patient for real-time consultation.

Step-by-Step Guide to Managing Appointments and Consultations

1. Set Your Schedule

   • Ensure your availability is updated so patients can book appointments.

2. Monitor Daily Appointments

   • Use the appointment view to stay updated on patients for the day.
   • Review pending statuses and update records after consultations.

3. Handle Online Consultations

   • Respond promptly to online consult requests.
   • Use the chat or call options to communicate effectively with patients.

4. Update Patient Records

   • Add prescriptions and vitals as needed to ensure a complete and updated patient profile.

Benefits of Using This Feature

• Enhanced Efficiency: Manage appointments and consultations seamlessly in one place.
• Real-Time Access: Stay connected with patients through instant online consultations.
• Comprehensive Records: Maintain up-to-date medical and appointment information for every patient.

By leveraging these features in the eMedify Doctor Portal, you can improve patient care and optimize your daily workflow.