Store & Walk-in

Store Administration

Admins, Store managers store-admin products orders returns coupons

Store Admin (?page=store-admin) is the back-office for managing the clinic's storefront, organized into tabs. Requires manage_store.

Tabs

Products — add/edit products, pricing, stock.
Categories — organize products into browsable categories.
Orders — view and process incoming orders from patients.
Returns & Refunds — handle return requests and issue refunds for store purchases.
Coupons — create discount codes with validity rules.
Rx Queue — products/orders tied to a prescription requiring review before fulfillment (e.g., restricted items).
Settings — store-wide configuration (booking fee integration, shipping, payment options).

Go to Store Admin → Orders.
Open a new order, verify items and payment status.
If it involves a prescription item, check the Rx Queue tab for any pending approval.
Mark the order as fulfilled/shipped once processed.

a pharmacist/doctor review may be required before a restricted item ships; check with clinical staff.

verify the coupon hasn't expired and meets any minimum-order or product-specific conditions.

requires the manage_store permission.

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