Resetting Your Password

Forgot your password (not logged in)

1. On the login screen, click Forgot password (?page=forgot-password).
2. Enter the email address on your staff account.
3. A reset link is emailed to you (valid for a limited time). For clinics without email configured, a direct testing link is shown on-screen instead — this is dev/local behavior only.
4. Open the link (?page=reset-password&token=...), enter and confirm a new password.
5. Log in with the new password.

Note: the system always shows a generic "if an account exists" message rather than confirming whether the email is registered, to prevent account enumeration.

Change password (logged in)

1. Go to Profile (?page=profile).
2. Under account settings, choose Change Password.
3. Enter your current password, then the new password twice.
4. New passwords must be at least 8 characters.