Telehealth & Video

AI Clinical Sessions (Chat-based Intake)

The AI Session page (?page=ai-session) is the live chat interface used for structured DSM-5 clinical interviews with a patient (this is the working screen behind the AI History Taking feature).

Step-by-step

  1. Go to AI Session, or launch one from a patient's record.
  2. Select the patient from the dropdown (or continue an existing session by its session ID).
  3. Interact with the AI-guided interview in the chat panel — the AI asks structured questions and adapts based on responses.
  4. Use quick-reply shortcuts where offered to speed up common answers.
  5. End the session when complete — this finalizes the structured summary.

Common issues & fixes

sessions are tied to a specific patient and session ID; make sure you're resuming the correct one via the URL/session selector rather than starting a new one accidentally.
usually resolves once the AI's response streams in; refresh if it persists for an unusually long time.

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