Patients can maintain a wallet balance in the Patient Portal and top it up online via PayPal or PayU. Staff can then settle invoices by deducting from that wallet ("Pay from Wallet") instead of collecting cash at the desk.
How patients top up their wallet
Patient logs into the Patient Portal.
Chooses a recharge amount (minimum ₹1) and a gateway (PayPal or PayU).
Completes payment on the gateway's page.
On return, the payment is verified (each gateway uses a different session-safe verification method — PayPal via redirect, PayU via a signed hash since cookies aren't reliably passed back) and the wallet balance updates.
How staff use it
On an invoice, choose Pay from Wallet.
The patient's wallet balance is checked and deducted to settle the invoice (partially or fully).
Common issues & fixes
the return/verification step may still be processing; wait a moment and refresh, or check the payment gateway dashboard for the transaction status.
enter a valid positive amount.
only PayPal and PayU are supported; other options aren't configured.